NEW LIFE CARPET CARE

Turn on the Life-Switch | (510) 379-9329

April Special


30% OFF CARPET + UPHOLSTERY

CARPET + UPHOLSTERY CLEANING MUST BE SCHEDULED IN SINGLE VISIT. REFERENCE WHEN MAKING APPOINTMENT

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OurWork

YOU ARE OUR HERO

We understand that there are hundreds of carpet cleaning companies out there, and it's our goal to honor your choosing us for your carpet cleaning needs. Actions speak louder than words, so we've included these photos to show that we go over every step of the cleaning process in order to yield the best results.

ROTOVAC 360i ROTARY EXTRACTION

Carpet cleaning, like many things in life, is more effective when you have the right tools. Carpet cleaning with the Rotovac cleaning heads, allow for maximum effectiveness. These cleaning heads create agitation deep within the carpet fibers rendering soil completely powerless. This is the true definition of deep cleaning.

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OurServices

New Life Carpet Care | Carpet Cleaning Services

CARPET CLEANING

We have the education and expertise to ensure your carpet will be clean and healthy after a cleaning from New Life Carpet Care. We choose to focus on the days after and the weeks after, rather than just making the carpet look good the day of. Our cleaning products are safe and effective. By choosing New Life Carpet Care for you carpet cleaning needs, you've chosen experts with a proven track record + our carpet cleaning technicians are trained and certified, which means our cleaning methods are backed by nationwide standards. Call today to make your cleaning appointment: (510) 379-9329.

New Life Carpet Care | Upholstery Cleaning Services

UPHOLSTERY CLEANING

There's nothing like movie night with popcorn on your favorite sofa. Along with the good times, laughter and memories is fabric in need of cleaning. We offer steam cleaning and dry-cleaning methods for upholstery, to restore it back to life. Call today to make your cleaning appointment: (510) 379-9329.

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AREA RUG CLEANING

We offer area rug cleaning for natural and synthetic fibers. Your rug will be cared for as if it's our own, during the pick-up and delivery process. Within 1-2 weeks, you will have your area rug returned like new - thoroughly washed, clean and dry, ready once again for your viewing pleasure. Call today to make your cleaning appointment: (510) 379-9329.

OurProcess

GREEN SEAL CERTIFIED PRODUCTS

We proudly offer carpet cleaning, upholstery cleaning and pickup + delivery rug cleaning services to the Oakland/East Bay Area. You can rest assured that our cleaning products and processes are safe for all who inhabit your home. Our products are Indoor Air Quality Approved, Environmentally Preferable, Non-Toxic, Odor Free, Hyporallergenic, All Natural, Powerful, and Soap-Free.

PREPARATION

The angels are in the details, which is why preparation before carpet and upholstery cleaning is so important to us. As seen in the picture above, we use corner guards to keep hoses from rubbing against your walls or other items in your home. Velcro straps keep our hoses neat - this helps prevent hoses from being in the path of the customer during the cleaning. These and other steps are taken with you in mind.

PRE-TREATMENT

After vacuuming, pre-treatment(PT) begins via an injection sprayer. By connecting to our carpet cleaning equipment with the steam hose, stronger water pressure allows the PT to penetrate the carpet fibers, loosening and forcing tough soils to the surface in preparation for extraction. This step is extremely important to the successful outcome of the cleaning.

EXTRACTION

Our carpet cleaning extraction products are designed to work in tandem with our pre-treatment products by removing the soil the PT brings to the surface, with water temperatures exceeding 200 degrees. This is achieved with a Carpet Cleaning Wand (pictured above) or our Rotovac 360i for deep cleaning and restoration. After extraction, we perform a full rinse of the carpet to ensure no residue is left behind.

GROOMING

Once the carpet cleaning process is complete, we groom the carpet with what is sometimes referred to as a carpet rake. This lifts carpet fibers to their natural positioning and aids in faster drying times. Grooming also gives the carpet a lively, vibrant appearance once the cleaning is complete.

OUR 7 DAY RULE

Our goal is to ensure results for our customers that go beyond the day of the cleaning. This is why we've implemented the 7 day rule - if any problem areas or spots return within 7 days of your cleaning, we will treat those areas at no extra charge. Welcome to the New Life experience.

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OurStory

OWNER/OPERATED | EXCELLENCE AT ARMS LENGTH

After 8 years as a carpet cleaning technician and manager, our founder Samuel Russell began New Life Carpet Care. This company was created to serve the needs of our customers by not only meeting expectations, but exceeding them. What began as a grass roots effort, has flourished into a notable company with proven results and great reputation. Now in our 4th year, it is our goal to continue moving forward, increase customer satisfaction and continue having fun doing what we love. Whether our 4th year or 40th, we always treat every customer as if they were the 1st.

FROM OUR OWNER

"I wanted to share a funny story with you. Though I'd been in the industry for quite a while before starting New Life Carpet Care, on my first day as an Owner/Operator, I felt like a rookie all over again. Not because of any lack in skill, but the excitement was overwhelming - so much so, that I left my hoses. Thankfully, the customer was very understanding and patient. I went back to get the hoses, completed the cleaning with great results to my satisfaction as well as the customer. It was a very meticulous cleaning, paying attention to every detail. Though 4 years have passed since then, we at NLCC still have an acute eye for detail. We are just as excited for you now, as we were for that 1st customer from the start. The only difference is, we always have our hoses. Thank you again for choosing New Life Carpet Care."

Samuel Russell

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FAQ'S + SOLUTIONS

HOW LONG DOES IT TAKE TO CLEAN THE CARPET AND HOW LONG WILL IT TAKE TO DRY?

No home is the same, but typically the cleaning lasts 1-2 hours with a 4-6 hour drying time. These times will vary depending on the size of the home and condition of the carpet.

WILL IT STILL LOOK GOOD WHEN IT'S DRY?

The fear of those dreaded soiled areas returning is a major concern among those considering carpet cleaning. We will go over a few of the factors that can cause re-soiling. Low-quality products are often very soapy, high in alkalinity or both. Soap leaves behind residue that attracts more dirt. High alkaline cleaners have a pH of around 12-13 and above when cleaning residential carpet. Cleaners like these will get the job done because of their strength, but will cause more harm than good. The carpet fibers will become weakened, thus losing their ability to trap dirt. Instead, they become like a sponge that attracts dirt. The same result is true with improper extraction methods. Most cleaners will use a prespray to loosen the soil as you should. The prespray attaches itself to the soil and waits for the extraction solution to take it and the dirt away. If the prespray isn't properly extracted, whatever is left will attract dirt. Even if extracted, it's important to rinse once the cleaning is complete. The rinsing agent is a low pH, which means it allows the carpet to return to its normal state. It should also be noted that one product does not clean all carpet types. It is important that the cleaning technician first identifies your carpet fiber type to ensure the correct methods and products will be used. Over-wetting is probably the most common reason for resoiling when cleaning residential carpet.

DO YOU REUSE DIRTY WATER?

For some reason this question is more common than you think. Our answer is simple: NO. For truckmounted cleaning, the dirt removed from carpeting is routed to our waste tank , so it never mixes with the constant flow of fresh water coming in through our cleaning tools. For portable cleaning, we use one container for filling and one for dumping - so again, no we do not reuse the water, it's always fresh.

IS HOT WATER EXTRACTION BETTER THAN DRY CLEANING?

This is also a very common question. When cleaning residential carpet, hot water extraction is the preferred method of cleaning by most carpet manufacturers. We believe it is the most thorough cleaning. Most fears of hot water extraction can be resolved when the cleaning company does the job professionally and correctly. This doesn't mean that other methods aren't effective - we have the knowledge and expertise to choose the correct method to ensure the best results.

WILL THIS COME OUT?

"This" can be a number of things from shoe polish, wine, colored foods and beverages, pet stains, etc. The carpet cleaning industry has provided very useful and effective products. However, there is no guarantee that these "things" can be removed. Usually a spot can be removed, but stains are more than likely permanent.

HOW WILL MY TRAFFIC AREAS LOOK ONCE CLEANED?

Traffic areas are the areas most walked on in a home. These are usually entryways, hallways, and/or common walking areas in bedrooms, living rooms, etc. An area rarely or ever walked on (for example, under the couch) will of course look better than a traffic area once cleaned. This does not mean the traffic area is still soiled. If you wear glasses and the lens gets scratched or cracked, what used to look clear is now distorted. Even once you clean the lens, you cannot clean away the scratch. The same is true with carpet fibers. After months, years, decades of walking the same pattern on a given area, abrasion occurs, meaning the fibers become scratched. Even once cleaned, the fibers give off a look of distortion. There are products that help combat abrasion, but again this not a guarantee. IF YOU HAVE ANY OTHER QUESTIONS, PLEASE FEEL FREE TO CONTACT US: (510) 379-9329.


YELP VOUCHERS = SAVINGS

New Life Carpet Care is proud to be a top-rated company on Yelp and it's all thanks to you, our awesome customers. We want to show our gratitude by offering $170 of carpet cleaning services for only $120. Visit our Yelp Page to purchase your voucher before they run out.

HELPFUL TIP

Boost the power of your vacuuming with the Perky Groomer Carpet Rake. It works great for removing embedded dirt and hair in your carpet. This is an investment that will benefit you for years to come. PURCHASE YOUR GROOOMER

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NEW LIFE CARPET CARE

(510) 379-9329 | info@nlccnow.com
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1374 E.31st ST. OAKLAND, CA 94602 | LICENSED. BONDED. INSURED.